Contact the Imported Fever Service after discussion with local microbiology, virology or infectious disease consultant:
0844 778 8990
The Imported Fever Service is run by PHE in partnership with specialist tropical disease units in the NHS in Liverpool and London. The service has close links to PHE Health Protection Services and aims to provide an opportunity for better surveillance, epidemiology and evidence-based management of rare and unusual diseases in the UK.
The advisory service is available free-of-charge as are on-call diagnostic tests for suspected viral haemorrhagic fevers.
On-call advice will be provided by Infectious Disease Physicians from
The Imported Fever Service offers two levels of diagnostic service provision:
The urgent on call diagnostic service offers 24 hour molecular testing for viral haemorrhagic fevers and certain key differential diagnoses at PHE Porton. A next working day diagnostic service is offered for a comprehensive range of other acute fevers, such as dengue, chikungunya and rickettsia. For each sample sent to the Imported Fever Service a panel of geographically relevant tests is typically run, with the aim of delivering a positive diagnosis rather than ruling out single infections. The current charge for running 1 geographical panel is £128 per sample.
The Imported Fever Service does not offer telephone advice to the public, nor does it offer guidance regarding pre-Travel health advice (vaccination, malaria prophylaxis etc). Persons wishing to access such advice should speak to NHS Direct or their General Practitioners.
Online information on travel related health issues can be obtained through the National Travel Health Network and Centre (NaTHNaC).
To maintain the highest standards of medical confidentiality test results are issued only to identifiable hospital clinicians or general practices. Patients should approach the medical practitioner in charge of their case for their results, NOT the laboratory.